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Why am I not receiving Waveland’s email?

There are three common reasons why you may not be getting email from Waveland.

  1. Problem
    Your email application may be blocking Waveland’s email.

    Solution
    Check your email application (Outlook, Eudora, webmail control panel, etc.) to ensure you are not blocking Waveland’s domain addresses (see below for list of domains).

  2. Problem
    Our email is tagged as SPAM.

    Solution
    Check your Spam Folder. Waveland’s messages maybe tagged as junk e-mail. If they are, try adding Waveland’s correspondence to your email safe list so that future messages will be delivered to your inbox.

  3. Problem
    Your internet service provider or email service provider is blocking our email.

    Solution
    Contact your internet service provider or email service provider to safe list Waveland’s domains (see below for list of domains).

    Waveland’s domain addresses:

    wavelandgroup.com

    wavelandcp.com

    wavelandep.com

    bluehornet.com

    returnpath.bluehornet.com

Please contact info@wavelandgroup.com if you have any questions
or call 866/WAVELAND (928-3526).

Email Terminology Definition:

SPAM – is the abuse of electronic messaging systems to indiscriminately send unsolicited bulk messages.

Email Safe List – is a list of contacts that the user deems are acceptable to receive email from and should not be sent to the trash folder.